What happens if I'm not home to sign for cigars?Updated 10 days ago
UPS will attempt delivery three times. If no one is available to sign for the cigars on none of the three attempts, the package will be sent back to us.
To avoid any confusion we now offer UPS Access Point delivery for no extra charge. This delivery option, which can be found on the checkout page, allows you to select a nearby store or UPS location for you to have your order delivered to. Then you can pick up at your earliest convenience, eliminating the need for you to be home for your delivery. You will just need a valid ID when picking up your order.
Once the orders leave our hands in the warehouse we unfortunately lose control over transit time and/or any changes in delivery options. That said, UPS offers UPS MyChoice, a free service that lets you decide how, where and when home deliveries occur to fit your schedule. You have the ability to change a delivery address or hold at a UPS location where available, as well as many other options. To sign up for this service or learn more, please click the link below.