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Shipping Information

Basic Information

Pappy and Company operations ships all customer orders same day through 2 PM EST Monday – Friday. Any order received after 2 PM EST will ship the next business day. UPS and USPS are our primary carriers for shipping. We also offer UPS International f

Shipping Services & Timelines

The estimated transit time shown during checkout for all orders reflect the average shipping time from our warehouse in Louisville, Kentucky to your zip code. Please note these transit times are estimated by the carriers and are not guaranteed. Domes

Food Perishables

Any product that is part of our refrigerated goods collection (bourbon balls and brittle) will require an ice pack and thermal insulation when shipping between April - September. To ensure freshness and quality, while also keeping product prices down

Tobacco Products - Cigars

Due to strict state requirements around shipping tobacco and additional handling fees and taxes – we exclude single cigar purchases from our free shipping promotion. We do however offer free shipping when you place an order of 2 or more 10 count boxe

Holiday Shipping

In observance of federal holidays, our warehouse is closed on the following days:. -New Year’s Day-Martin Luther King Day-President's Day-Memorial Day. -Juneteenth-Independence Day-Labor Day-Thanksgiving Day-Christmas Eve-Christmas Day. We are always

Do you offer international shipping?

Pappy and Company currently ships to all countries except Mexico, Russia, the UK, and all other international restricted areas. We no longer ship tobacco internationally due to rising costs in duties and taxes. Please allow up to 6 days for your pack